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upboundspiral 6 hours ago [-]
"As the Mendocino Complex Fire, then the largest wildfire in California history, tore across the north of the state, Santa Clara County firefighters were called in to help... In the middle of that emergency, Verizon throttled their connection down to an unusable trickle... Verizon refused to restore full service unless they upgraded to a more expensive plan."
Amazing stuff.